Mad About Frankie

FAQS

Custom Orders

Do you have another design in mind? Or perhaps you would just like to swap or add in another colour. We welcome custom orders and are happy to help you design something you will LOVE. Chat with us today, we won't bite! 

An item says SOLD OUT, can I still order it?

Absolutely but please understand there may be a wait depending on what we have in stock. Contact us and we will be able to tell you when it will be available again.  

Product Safety

All our necklaces are designed for adults or children over 3 years old to wear. They are not a toy.

Do you sell 'Teething Necklaces' 

In short NO, did you know recent changes by the ACCC mean it's now against mandatory safety standards for any Australian retailer to sell teething necklaces unless they comply in full with the mandatory toy standards. Most don't because of size restrictions. All our silicone necklaces are made using high quality non toxic silicone beads however we will not be marketing them as 'teething' necklaces. I hope you understand, your safety is important to us!

Payment Methods

We accept all our online payments through an secure payment system called PayPal. Should you prefer a direct money bank transfer, please contact us for details. 

Do you have Gift Vouchers

Yes we can customise gift vouchers and either email or post. 

Like us on Facebook to keep up to date with new products, cool competitions or know what upcoming markets we will be attending. 

Contact Us

Bec 

Mad About Frankie

[email protected]

ph: 0427 160 415

Your bag is empty
Start shopping